CertifID Match: Why am I doing this?

Fraud in real estate transactions is on the rise, and your closing team wants to make sure your transaction stays protected. Part of this is making sure that they’re sending important information to you, and not somebody else.

What do I need to do?

In a quick and seamless process that should take less than 10 minutes, we will ask you to:

• Upload photos of a valid, unexpired government-issued photo ID
• Take a selfie. Your selfie will only be used to confirm that the person in the selfie matches your government ID. The information is processed to confirm you're a real person.

NOTE: This data will only be seen by your closing team.

What does CertifID do?

CertifID is a security company that verifies identities and wire instructions in real estate transactions to reduce the risk of wire fraud.

How do you check that it’s a real ID?

CertifID Match detects counterfeits by matching the barcode data on the ID with the unique security features of IDs across nearly 250 government agencies around the world.

How do we protect your personal data?

Your privacy and security are our top priorities. When you submit your ID documents and undergo facial scanning through the CertifID Match process, we protect that information with the following measures:

• Adherence to security standards: CertifID is a Soc 2 compliant company. That means we have demonstrated our verified achievement of core security controls to safeguard sensitive data. Our protocols are regularly updated to stay ahead of potential threats and to ensure compliance with regulatory standards.
• Hardware-based encryption: All personally identifiable information (PII), including your ID documents are encrypted using hardware-based security features. This means your data is locked down and protected against supply chain attacks, and cloud provider vulnerabilities.
• Controlled data access: Access to your personal data is limited to authorized personnel only. We enforce rigorous access controls and regularly audit interactions with data to prevent any unauthorized access.

Why is this important?

In the last few years, there’s been a noticeable increase in seller impersonation fraud attempts – this is when someone pretends to be the seller in a transaction in order to commit fraud.

In a recent survey:

• 72% of real estate professionals reported seeing increased seller impersonation fraud attempts
• 73% of real estate firms have seen an increase in seller impersonation fraud attempts since the start of 2023.
• 58% of those who responded had experienced seller impersonation fraud personally.

Still have questions about identity verification? Feel free to reach out to our Support team at [e-mail] with any additional questions!